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Frequently Asked Questions
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
What is your return policy?
We offer a 30-day return policy for all unused and undamaged products. Please contact our customer service team to initiate a return.
How do I choose the right size bed for my pet?
Measure your pet from nose to tail while they're lying down, then add 6-12 inches for optimal comfort. Check our size guide on each product page for specific recommendations.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. Please check our shipping policy for more details.